Solutions

Solutions

Business IT Consulting

New Startup 
Congratulations if you have already started or are planning to start up a new business.  At SMB our consultants are experienced in setting up new businesses and are confident that we can recognize the problems or obstacles you may encounter during the  initial stages of your business.

Infrastructure Enhancement
Even after technology is fully functional it can be greatly enhanced in the areas of security, availability and stability. SMB uses a proven assessment methodology for infrastructure review, health check analysis and fault isolation.

POS/Accounting Software 
Our professional services team will help you get your POS System up running in record time! If it’s accounting software you need, like Intuit’s QuickBooks Suite, we are ready to get you started.

Information Security

Information security, often referred to as InfoSec, refers to the processes and tools designed and deployed to protect sensitive business information from modification, disruption, destruction, and inspection. At SMB, we provide  

  • IT Security Assessments  
  • IT Audit Assessments 
  • Penetration Testing 
  • Vulnerability Scanning 
  • Patch Management 

of your network and your data to show the strengths and areas that need improvement to better secure your information and connectivity. SMB uses industry leading appliances and software to be tailored to company needs as seen fit. Companies can rest assured knowing their data and network are secured with around the clock management, monitoring and response.  

Microsoft 365

Microsoft 365 and Office 365 are cloud-based services designed to help meet your organization’s needs for robust security, reliability, and user productivity. SMB offers Microsoft 365 and Office 365 in various plans to meet your organization’s needs best. These Microsoft Services are : 

  • Office Applications (e.g., Word, Excel, Publisher, Access, Outlook, PowerPoint, Visio) 
  • Office for the Web (Microsoft Office Essentials) 
  • Exchange Online  
  • Microsoft Teams 
  • OneDrive Cloud Service 
  • SharePoint Service 
  • Dynamics GP 

SMB can transfer existing Microsoft services and systems to the latest on the market seamlessly. We offer a 30-day trial to those new to these services to become well acquainted while companies consume no loss.  For a trial, click here.

Customer Insights

SMB Customer Connect

With SMB Customer Connect, you’ll be able to:
• Increase customer satisfaction by simply extending Wi-Fi connectivity
• Offer online promotions specific to the location of the store
• Differentiate between registered and new users
• Profit from third-party mobile advertising opportunities and mobile-influenced sales

SMB Facebook WiFi

Simplify guest access by using Facebook to authorize users
• Present the venue’s profile as a landing page for latest updates
• Obtain users demographic information who visit the venue
• Provide returning users with automatic Wi-Fi access

SMB Customer Analytics 

With SMB Customer Analytics, you’ll be able to:
• Analyze business performance and improve marketing by measuring in-venue actions, such as the amount of foot traffic specific to a department
• Increase revenue per square foot by optimizing layout using detailed end-user footfall, conversion rates, and other information, down to specific zones, and
quantifying the effects of the changes
• Increase customer satisfaction by providing sufficient staffing during peak times
• Boost revenue by using location data for optimal mobile marketing campaigns

Network Solutions

Structured Cabling
We have  the capability to connect small offices of 5 users and multi-site companies with over 1000 connections, rack installation, CAT5/6/7 cabling, fiber optics, multi-floor backbone and Data Center implementation.  No job is too big or too small.

Data, Voice, Video
SMB has the capability can help you to get the right combination of data management, voice and video solutions to make your business more agile. Today’s, technologically savvy employees, partners and customers expect network access 24/7/365 regardless of  where they are; whether they’re in the office or on the road, in a store or on the factory floor. We can help make it happen.

Private Cloud/Server Virtualization

Physical to Virtual Migration 
P2V can be a tedious and uncertain process, especially if the new environment contains substantially different hardware than the old. To streamline the operation, our specially trained and knowledgeable SMB consultants utilize  proven industry migration tools to guarantee a smooth transition while ensuring that the job gets done right, on time and on budget.

Private Cloud Design
One of the most valuable benefits of a private cloud infrastructure is flexibility. With a properly designed private cloud infrastructure, the data center environment can fluidly shift with the business.  We proudly recommend Microsoft Hyper V in the data center and Microsoft Azure in hybrid models.

Public Cloud offerings
Public Cloud is a transparent, enterprise-grade public cloud based on robust technology. It offers on-demand, pay-as-you-go cloud services for computing and storage infrastructure as well as platform services.

Disaster Recovery

Local Disk Backup Solutions
Reduce disk needs by 90%, shorten backup windows and improve restore SLAs while reducing backup costs. Every company has important data to back up and retain, but consistently meeting backup and restore SLAs continues to be a challenge. Let us help you with your backup solutions.

Global Replication and  Site Redundancy
For those customers who need the highest level of up-time and data protection, Global Replication and Site Redundancy is an ideal solution. Multi-site infrastructures with replication deliver continuous access to customer applications and data in order to support the business while delivering geographical diversity.